Our Services

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SPECIAL SOURCING FOR YOU

Our services include sourcing antiques for customers. As we handpick our items ourselves we are happy to take any special requests into account. We will do our best to find it, but as we’re talking antiques, there is no guarantee what will be available and in the required condition. Please do contact us to discuss your wishes.

KEEPING PIECES ON HOLD FOR YOU

If you would like some time to contemplate your prospective acquisition(s) we can offer to hold the piece(s) aside for you for up to a few days. In some cases we can also actually bring the item to your home in Singapore to see if it will suit its possible new environment.

PRICING AND AVAILABILITY

We do our best to insure the accuracy of prices, however prices are subject to change without notice. We do apologize for any errors or omissions. We update our website daily, however we cannot guarantee all items are available from the online catalog at the time of your request.

Sourcing for genuine quality pieces

ORDERING, PAYMENT AND DELIVERING IN SINGAPORE

We accept payment by cheque or cash and securely online by credit card (Visa, Mastercard, American Express) and by PayPal. If you prefer to make payment by bank wire transfer please contact us and we will assist you.

Our services include delivery in Singapore, free of charge. In most cases we are able to deliver to you within the following 2-3 days. If you are not ready to take the piece in directly, we can discuss to keep it in storage for you at a minimal fee.

 

SHIPPING OVERSEAS

We are pleased to arrange shipping worldwide as one of our services. Please add the selected item to your shopping cart and request for a shipping quote with no obligation.

Our items are shipped with a delivery company that has experience in the handling of antiques. Smaller items may be packed in our showroom and shipped by DHL.  Shipping fees vary depending on the value and size of the item shipped and the final destination. We will provide shipping quotes for your approval. If you have not received your order within the expected time period please contact us and we will track your shipment.

We ask that you inspect your delivery immediately upon arrival. In the unlikely event of damage, please make note of any damage to boxes, product defects or errors when you sign for your delivery and report any issues to us promptly by e-mail or telephone (+65 6737 3078) and we will contact the shipper. All items are fully insured by the shipper while in transit. Insurance claims for damage are subject to the shipper's terms and conditions as listed on their bill of lading.

For international destinations we will do our best to estimate arrival dates, however your order may be subject to delays in customs clearance from your home country. Please note that for a delivery to a final destination outside Singapore, you will be responsible for the payment of any import duties.

Global shipping l The Past Perfect Collection l Singapore

RETURNS AND EXCHANGES

Items purchased online may be returned in identical condition for a full refund (less shipping charges) within thirty days. Please notify us within two days of receipt of your intent to return the items.

Items purchased in our showroom, excluding sale items, may be returned for full store credit (less shipping charges) within 30 days.

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